FAQ
Are You Covid-19 Compliant?
Yes, no direct contact is necessary. Pre visit communication is made via telephone, vehicle can be unlocked at a distance, products used to clean the interior are biocidal which will sterilise any pathogens potentially introduced. Payment can be made online through BACS.
Why Should I Choose You Vs A Competitor?
Choosing who to work on your vehicle is a very personal choice. We pride ourselves on offering a service you can trust with our Which? Trusted Trader and IDA Member status, delivering stunning results at an affordable price point with the convenience of a mobile service.
Can You Explain Your Pricing Point?
There is a company/option providing every varying need for an individual. We operate in the middle to higher end of the spectrum. This means we are slightly more expensive than ‘Facebook’ Detailers as we have increased administration costs for services such as Which? Trusted Traders. We are however cheaper than most unit based detailing companies as we have less fixed overheads.
Do You Offer Discounts for Multi Vehicles?
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What Is Detailing?
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What Is Machine Correction?
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What Are Ceramic Coatings?
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Can You Remove Scratches?
Yes, we can remove most surface scratches. This is achieved by removing the least amount of clear coat possible (using a machine polisher) to make the defect invisible to the eye. Deeper scratches can be made less prominent by rounding them off but we will always advise of the achievable results with associated consequences for every scratch.
What Are Swirl Marks?
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Can You Wax My Vehicle?
No, we do not offer any wax treatments to any of our services. As a company we use modern ceramic based materials which give superior results both in terms of longevity of protection and gloss levels.
What Is The IDA?
Are You A Franchise?
No, we operate under a direct permanent FTE employment method by our Limited company ‘Shine Auto Aesthetics’
Are You Insured?
How Long Will The Finish Last For Each Of Your Services?
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Who Are Your Main Suppliers & Why Do You Use Them?
Why Do You Need Power?
We use professional industrial equipment that draws too much power for most generators to handle that we could carry in our works van. We supply an extension lead suitable for use and is also much better in terms of noise disruption that would come from using a generator.
