Frequently Asked Questions
Are You Covid-19 Compliant?
Yes, no direct contact is necessary. Pre visit communication is made via telephone, vehicle can be unlocked at a distance, products used to clean the interior are biocidal which will sterilise any pathogens potentially introduced. Payment can be made online through BACS.
Which Service Do I Need?
Can You Explain Your Pricing Point?
There is a company/option providing every varying need for an individual. We operate in the middle to higher end of the spectrum. This means we are slightly more expensive than 'Facebook' Detailers as we have increased administration costs for services such as Which? Trusted Traders. We are however cheaper than most unit based detailing companies as we have less fixed overheads.
What Is Detailing?
Why Should I Choose You Vs A Competitor?
Choosing who to work on your vehicle is a very personal choice. We pride ourselves on offering a service you can trust with our Which? Trusted Trader and IDA Member status, delivering stunning results at an affordable price point with the convenience of a mobile service.
Do You Offer Discounts for Multi Vehicles?
Yes, we do offer discounts on all of our services for customers wishing to use us for more than one vehicle. Please get in touch with us and we will discuss discounting options.
What Is Machine Correction?
What Are Ceramic Coatings?
Can You Remove Scratches?
Yes, we can remove most surface scratches. This is achieved by removing the least amount of clear coat possible (using a machine polisher) to make the defect invisible to the eye. Deeper scratches can be made less prominent by rounding them off but we will always advise of the achievable results with associated consequences for every scratch.
What Are Swirl Marks?
Can You Wax My Vehicle?
No, we do not offer any wax treatments to any of our services. As a company we use modern ceramic based materials which give superior results both in terms of longevity of protection and gloss levels.
What Is The IDA?
The International Detailing Association is the leading industry association for professional detailing operators, suppliers, and consultants to the industry. The association is dedicated to promoting the value of professional detailing services, the recognition of professional detailing as a trade, and empowering detailing industry professionals at each stage in their career.
Are You A Franchise?
No, we operate under a direct permanent FTE employment method by our Limited company 'Shine Auto Aesthetics'
Are You Insured?
Yes, we have comprehensive public liability insurance and will be happy to show certification if necessary.
How Long Will The Finish Last For Each Of Your Services?
Who Are Your Main Suppliers & Why Do You Use Them?
Why Do You Need Power?
We use professional industrial equipment that draws too much power for most generators to handle that we could carry in our works van. We supply an extension lead suitable for use and is also much better in terms of noise disruption that would come from using a generator.